Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $19.00
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading company in the entertainment and hospitality industry, known for its dynamic and fast-paced environment. The company is committed to fostering a culture where employees thrive, grow, and enjoy their work while delivering exceptional service. PENN Entertainment values diversity and inclusivity, encouraging a collaborative atmosphere where team members are motivated by their passion for making every guest experience enjoyable and memorable. The company offers a competitive compensation and benefits package, including wellness programs that support financial, physical, and mental well-being. This comprehensive approach to employee care ensures that team members have the resources and support necessary... Show More
Job Requirements
- High school diploma or equivalent required
- Bachelor’s degree in a related field or equivalent experience preferred
- Minimum of one year experience in a fast-paced food service or similar environment preferred
- Excellent written and oral communication skills
- Strong leadership and team development abilities
- Ability to plan, assign, and direct work to meet business needs
- Proficient in evaluating performance and providing feedback
- Enthusiastic about delivering superior customer service
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree in a related field or equivalent experience preferred
- Minimum of one year experience in a fast-paced food service or similar environment preferred
- Excellent written and oral communication skills
- Strong leadership and team development abilities
- Ability to plan, assign, and direct work to meet business needs
- Proficient in evaluating performance and providing feedback
- Enthusiastic about delivering superior customer service
Job Duties
- Deliver guest service with a friendly, approachable, and courteous demeanor
- Actively seek opportunities to assist guests and team members
- Respond sincerely and knowledgeably to guest and team member inquiries and needs
- Staff, schedule, evaluate, train, and develop restaurant team members
- Monitor and coach team performance to ensure service standards are met or exceeded
- Maintain appropriate staffing levels based on business volume
- Understand and implement departmental objectives, standards, guidelines, and budgets
- Adjust daily operations and schedules according to business needs
- Ensure proper communication and coordination between front-of-house and back-of-house operations
- Conduct periodic quality checks on food, service, and cleanliness
- Ensure compliance with health department regulations and company policies
- Monitor and maintain cleanliness and organization of work areas
- Increase restaurant revenue through menu optimization, portion control, presentation, and waste reduction
- Assist in developing and implementing departmental plans, including budgets, labor schedules, and accountability systems
- Maintain accurate records, reports, and documentation
- Ensure all stations are properly stocked and set up
- Oversee maintenance of equipment and working conditions to ensure operational integrity
- Promote courteous treatment of guests and team members, including resolving complaints and answering questions
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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