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Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match

Job Description

Zaxbys is a well-known restaurant chain that prides itself on delivering more than just meals to its guests. Known for its vibrant atmosphere, delicious food, and inviting environment, Zaxbys has become a popular destination for people looking to enjoy a fun dining experience with friends and family. With a commitment to quality and a focus on customer satisfaction, Zaxbys is not only a great place to eat but also a fantastic place to work for those passionate about the food service industry. The company culture emphasizes teamwork, development, and recognition, making it an attractive employer for those seeking growth and... Show More

Job Requirements

  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception
  • Work in an environment with hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including knives, fryers, and potentially hazardous equipment

Job Qualifications

  • Must be 18 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys Assistant Manager Development Plan
  • Complete food safety certification and manager certification
  • Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
  • Ensure team members receive proper training including ongoing coaching and development
  • Create an effective work schedule following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjusting as needed
  • Supervise, provide leadership, and coach team members to perform at their highest level and strive to achieve quarterly goals
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to General Manager
  • Assist with performance reviews and mentor and develop team members
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
  • Ensure processes, policies, and procedures are properly followed
  • Maintain operational standards and ensure compliance with all Zaxbys franchising and company guidelines
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility to perform beyond the position description
  • Ensure the team works safely and follows safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to General Manager and District Manager
  • Escalate other concerns to supervisor when appropriate
  • Perform all other duties necessary to ensure restaurant operations function properly

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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