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Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $22.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Paid training
free meals on shift
Employee Referral Program
bonus potential
Early Access to Pay

Job Description

Zaxbys is a renowned fast-casual restaurant chain specializing in chicken wings, chicken fingers, sandwiches, and salads. With a strong presence across multiple states, Zaxbys has built a reputation for offering a vibrant dining experience that combines great food, friendly service, and a welcoming atmosphere. The brand is known for its unique flavor profiles, quality ingredients, and commitment to customer satisfaction. As the company continues to expand, it is dedicated to maintaining the high standards that have earned it a loyal customer base and strong brand recognition. Working at Zaxbys means being part of a dynamic, fast-paced environment where every team... Show More

Job Requirements

  • Complete all required training including assistant manager development plan
  • Obtain food safety and manager certification
  • Lead and coach team members
  • Create work schedules in compliance with company standards and local laws
  • Maintain service, product quality, and cleanliness standards
  • Handle guest and team member complaints professionally
  • Ensure compliance with company and legal policies and procedures
  • Maintain accurate records and use management tools
  • Exercise flexibility to perform additional duties as needed
  • Work safely and follow all safety guidelines
  • Report concerns to management promptly
  • Must be at least 18 years old
  • Must have valid driver’s license, vehicle insurance, and reliable transportation
  • Must have open availability and able to work 32 to 48 hours per week
  • Must pass background check
  • Must have leadership and organizational skills
  • Must have 1-3 years management experience

Job Qualifications

  • Must be 18 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Open availability and ability to work minimum of 5 days and 32 to 48 hours per week
  • Ability to work flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Possess leadership qualities and organizational skills
  • Ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys assistant manager development plan
  • Obtain food safety certification and manager certification
  • Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
  • Provide proper training, ongoing coaching, and development to team members
  • Create and manage effective work schedules following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjusting assignments as needed
  • Supervise, provide leadership, and coach team members to perform at high levels and achieve quarterly goals
  • Maintain consistent standards for service, product quality, and cleanliness
  • Communicate performance concerns to general manager
  • Assist with performance reviews and mentor team members
  • Foster a positive culture and healthy team morale through recognition and leading by example
  • Handle and report guest and team member complaints, concerns, and injuries timely and respectfully
  • Ensure policies, procedures, and processes are followed during daily operations
  • Maintain compliance with Zaxbys franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure adherence to federal, state, and local laws and guidelines
  • Utilize management tools and keep accurate, current records
  • Maintain flexibility to perform duties beyond position description
  • Ensure team safety by enforcing safety guidelines and procedures
  • Report human resources and risk management concerns promptly to management
  • Escalate other concerns to supervisors as appropriate
  • Perform all other duties necessary for proper restaurant operation

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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