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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.00 - $25.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Paid Time Off
Tips
Employee Discounts
Job Description
Potbelly Sandwich Shops is a beloved neighborhood sandwich restaurant chain founded in 1977, originally starting as a small antique store that transformed into a vibrant sandwich shop recognized for its warm atmosphere and delicious food. Over the decades, Potbelly has expanded to over 400 shops across the United States, becoming a staple destination for customers seeking craveable, high-quality sandwiches served in a fun, welcoming environment. The company prides itself on its core value of spreading good vibes and delivering great careers to its team members. Potbelly focuses on fostering an inclusive and supportive workplace culture where employees feel valued and... Show More
Job Requirements
- Must represent Potbelly Advantage and values
- minimum 2 years management experience in restaurant or retail
- high school diploma
- food safety certification required
- ability to communicate effectively in English
- ability to lift up to 50 pounds occasionally
- ability to stand and walk up to 10 hours daily
- willingness to work at least 45 hours per week
- physical stamina for fast-paced environment
- ability to manage fast-paced restaurant operations
- ability to handle customer service challenges
- strong problem-solving and organizational skills
- ability to prioritize and meet deadlines
- knowledge of relevant labor laws and safety protocols
- authorized to work in the United States
Job Qualifications
- High school degree
- minimum of 2 years management experience in restaurant or retail
- strong customer service skills
- excellent interpersonal and communication skills
- strong organizational and multitasking ability
- ability to lead and develop teams
- knowledge of Microsoft Office
- food safety certification (ServSafe or equivalent)
- ability to manage a fast-paced, high-volume environment
- strong business acumen
- effective scheduling and labor management skills
- conflict resolution skills
- prior experience in employee training and evaluation
Job Duties
- Train, coach, and develop associates and shift leaders
- conduct performance evaluations and provide feedback
- enforce work rules, policies, labor laws, and safety procedures
- schedule staff and manage labor goals
- handle customer complaints and ensure customer satisfaction
- maintain cleanliness and sanitation standards
- manage food safety compliance and uniform policy enforcement
- control inventory, food cost, labor, and cash handling
- drive local marketing and recruiting efforts
- ensure shop security and safety procedures
- update communication boards
- lead meetings with associates and shift leaders
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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