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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Paid training
Employee Recognition Program
Employee Referral Program
bonus potential
Job Description
Zaxby's is a popular American fast-casual restaurant chain known for its chicken wings, chicken fingers, sandwiches, and salads. Founded in 1990 in Statesboro, Georgia, Zaxby's has grown into a well-loved brand with a reputation for providing delicious food and a fun, friendly atmosphere. The company prides itself on being more than just a restaurant; it aims to be a place where guests can spend quality time with friends while enjoying great food and exceptional service. With a strong emphasis on culture, team development, and operational excellence, Zaxby's offers a work environment that is described by team members as an indescribably... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years management experience
- Valid drivers license, vehicle insurance, and reliable transportation
- Ability to work flexible schedule including days, nights, weekends, and holidays
- Must be 18 years of age or older
- Successful background check
- Ability to interact cooperatively with others and possess strong leadership and organizational skills
Job Qualifications
- Must be 18 years of age or older
- Must have a valid drivers license, vehicle insurance, and reliable transportation
- 1-3 years management experience required
- Restaurant management experience preferred
- Must possess leadership qualities, organizational skills, and interpersonal ability
- Ability to work flexible schedules including days, nights, weekends, and holidays
- Successful completion of background check
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan
- Obtain Food Safety Certification and Manager Certification
- Enhance guest experiences by ensuring team members exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create effective work schedules following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise and coach team members to perform at their highest level and achieve quarterly goals
- Ensure consistent service, product quality, and cleanliness standards
- Communicate performance concerns to General Manager
- Assist with performance reviews and mentor team members
- Create and maintain positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, or injuries timely and respectfully
- Ensure all processes, policies, and procedures are properly followed during daily operations
- Maintain operational standards and compliance with Zaxbys guidelines
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep accurate and current records
- Maintain flexibility to perform beyond position parameters
- Ensure team works safely and follows all safety guidelines and procedures
- Report human resources and risk management concerns promptly to management
- Escalate other concerns to supervisor when appropriate
- Perform all duties necessary for proper restaurant operation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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