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Zaxby's

Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match

Job Description

Zaxbys is a renowned fast-casual restaurant chain known for its dedication to providing exceptional food and an enjoyable dining experience. The brand prides itself on creating a welcoming atmosphere where guests can have fun and spend quality time with friends while savoring delicious meals. Established with a focus on delivering great service and high-quality food, Zaxbys has grown into a popular dining destination that values both its customers and its employees. The company fosters a vibrant and supportive work culture that emphasizes teamwork, personal growth, and advancing careers within the hospitality industry.

As Zaxbys expands its team, the compan... Show More

Job Requirements

  • Must be 18 years of age or older
  • must have a valid driver's license, vehicle insurance, and reliable transportation
  • open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • successful completion of background check
  • must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • restaurant management experience preferred

Job Qualifications

  • Must be 18 years of age or older
  • must have a valid driver's license, vehicle insurance, and reliable transportation
  • open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • successful completion of background check
  • must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys Assistant Manager Development Plan, food safety certification and manager certification, any additional training required by Zax LLC
  • enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • ensure team members receive proper training including ongoing coaching and development
  • create an effective work schedule following company standards and local laws
  • plan and delegate shift assignments including communicating expectations and adjusting as needed
  • supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • ensure service, product quality, and cleanliness standards are consistently upheld
  • communicate performance concerns to your General Manager
  • assist with performance reviews and mentor and develop team members
  • create and maintain a positive culture and healthy team morale through recognition and leading by example
  • handle and report guest and team member complaints, concerns, injuries timely and in a friendly and respectful manner
  • ensure processes, policies, and procedures are properly followed throughout daily operations
  • maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
  • maintain compliance with federal, state, and local laws and guidelines
  • utilize management tools and keep neat, accurate, and current records
  • maintain an attitude of flexibility that allows performance above and beyond position description
  • ensure the team works safely and follows all safety guidelines and procedures
  • immediately report all human resources and risk management concerns to your General Manager and District Manager
  • escalate other concerns to your supervisor when appropriate
  • all other duties necessary to ensure restaurant operations function properly

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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