Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $22.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Job Description
Huddle House is a beloved restaurant chain dedicated to serving communities throughout America with a unique blend of hospitality and freshly prepared comfort food. Founded on the principle of bringing friends and families together over delicious food served from the heart, Huddle House is much more than just a dining establishment; it is a community hub where guests feel at home. The company's philosophy centers on the idea that the dining experience should feel like "YOUR HOUSE. YOUR KITCHEN.", emphasizing the guest as the boss who can enjoy meals prepared exactly to their preference. This has fueled the brand's reputation... Show More
Job Requirements
- 2-3 years of experience in daily restaurant operations
- Ability to communicate effectively with all hourly associates
- Ability to cover all shifts during the normal operation of the unit
- Previous restaurant experience required
- Current ServSafe certification
Job Qualifications
- 2-3 years of experience in daily restaurant operations
- Ability to communicate effectively with all hourly associates
- Ability to cover all shifts during the normal operation of the unit
- Previous restaurant experience required
- Current ServSafe certification
Job Duties
- Ensure that each customer is completely satisfied during their visit
- Handle guest complaints with genuine concern and empathy
- Manage the HR function at the unit level for the team, including employee relations issues, recommendations for hiring and termination, and training
- Complete all daily paperwork at the unit level including sales reports, red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit
- Meet or exceed budgets while focusing cost of goods sold and EBITDA
- Maintain the highest standards of cleanliness and sanitation in your unit at all times
- Create budgeted staffing schedules with the General Manager
- Hold monthly meeting with all employees to discuss any relevant information they need to assist in the running of the unit
- Establish a visible presence in the community by visiting businesses, churches, civic organizations etc. to drive business and increase sales
- Enforce all brands standards, company policies and procedures
- Assist the General Manager in ensuring that all new hire paperwork, timesheets and payroll data, disciplinary actions, and personal data sheets are completed correctly and in a timely manner
- Train all levels of staff in proper operations of the unit for POS systems, back of house functions and front of house operations
- Notify the General Manager or District Manager of any hurdles to your success
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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