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Zaxby's

Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match

Job Description

Zaxbys is a well-established and rapidly growing fast-casual restaurant chain widely recognized for its delicious chicken wings, chicken fingers, sandwiches, and salads. Founded to serve guests not just food but a fun and engaging dining experience, Zaxbys prides itself on being more than just a place to eat. It is a vibrant community hub where friends and families can gather, savor great meals, and create lasting memories. Known for its lively atmosphere and commitment to high-quality service, Zaxbys has cultivated a loyal customer base and a dynamic work environment that values team spirit, innovation, and personal growth.

The Assistant... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must have a valid driver’s license, vehicle insurance, and reliable transportation
  • Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • Restaurant management experience preferred

Job Qualifications

  • 1-3 years management experience
  • Restaurant management experience preferred
  • Must possess leadership qualities
  • organizational skills
  • Ability to interact cooperatively with others

Job Duties

  • Complete all training requirements including Zaxbys Assistant Manager Development Plan and certifications
  • Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
  • Ensure team members receive proper training including ongoing coaching and development
  • Create effective work schedules following company standards and local laws
  • Plan and delegate shift assignments including communicating expectations and adjustments
  • Supervise, provide leadership, and coach team members to perform at their highest level and strive to achieve quarterly goals
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Communicate performance concerns to General Manager
  • Assist with performance reviews and mentor team members
  • Create and maintain a positive culture and healthy team morale
  • Handle and report guest and team member complaints, concerns, and injuries timely and respectfully
  • Ensure compliance with processes, policies, procedures, and operational standards
  • Maintain compliance with federal, state, and local laws
  • Utilize management tools and keep accurate records
  • Maintain flexibility beyond job parameters
  • Ensure team works safely and follows safety guidelines
  • Report human resources and risk management concerns timely
  • Escalate concerns to supervisors when appropriate
  • Perform all duties necessary for proper restaurant operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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