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Zaxby's

Restaurant Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match

Job Description

Zaxbys is a renowned fast-casual restaurant chain known for delivering a fun and welcoming atmosphere where guests can enjoy delicious food and quality time with friends and family. Established as a favorite dining destination, Zaxbys prides itself on not just providing a meal but creating memorable experiences filled with hospitality and enjoyment. With a commitment to service excellence and community involvement, Zaxbys continues to expand its footprint, offering ample career opportunities within its teams. The company culture emphasizes teamwork, recognition, and growth, ensuring that team members find more than just a job, but a place to thrive and advance professionally.<... Show More

Job Requirements

  • Sit, stand, and walk continuously
  • occasionally stoop, bend, crouch, or climb, including the use of ladders
  • frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • continuous use of hands and wrists for grasping and fine manipulation
  • communicate proficiently through speech, reading, and writing
  • maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • work in an environment that features hot and cold temperature variations and exposure to food allergens
  • operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Job Qualifications

  • Must be 18 years of age or older
  • must have a valid driver's license, vehicle insurance, and reliable transportation
  • open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • successful completion of background check
  • must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • 1-3 years management experience required
  • restaurant management experience preferred

Job Duties

  • Complete all training requirements including Zaxbys Assistant Manager Development Plan
  • food safety certification and manager certification
  • any additional training required by Zax LLC
  • enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • ensure team members receive proper training including ongoing coaching and development
  • create an effective work schedule following company standards and local laws
  • plan and delegate shift assignments including communicating expectations and adjusting as needed
  • supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
  • ensure service, product quality, and cleanliness standards are consistently upheld
  • communicate performance concerns to your General Manager
  • assist with performance reviews and mentor and develop team members
  • create and maintain a positive culture and healthy team morale through recognition and leading by example
  • handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
  • ensure processes, policies, and procedures are properly followed throughout daily operations
  • maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
  • maintain compliance with federal, state, and local laws and guidelines
  • utilize management tools and keep neat, accurate, and current records
  • maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • ensure the team works safely and follows all safety guidelines and procedures
  • immediately report all human resources and risk management concerns to your General Manager and District Manager
  • escalate other concerns to your supervisor when appropriate
  • all other duties necessary to ensure restaurant operations function properly

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.