Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Job Description
Zaxbys is a well-established and rapidly expanding fast-casual restaurant chain that emphasizes providing a fun and welcoming atmosphere alongside delicious food. Known for their chicken wings, fingers, sandwiches, and signature sauces, Zaxbys has built a loyal customer base by focusing on delivering excellent guest experiences. The company culture values teamwork, respect, and recognition, making it not only a great dining destination for guests but also an outstanding workplace for its employees.
As an Assistant Manager at Zaxbys, you will play a crucial role in ensuring that each restaurant operates smoothly while delivering exceptional service to guests. This leadership position ent... Show More
As an Assistant Manager at Zaxbys, you will play a crucial role in ensuring that each restaurant operates smoothly while delivering exceptional service to guests. This leadership position ent... Show More
Job Requirements
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Qualifications
- Must be 18 years of age or older
- Must have a valid driver’s license, vehicle insurance, and reliable transportation
- Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Successful completion of background check
- Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- 1-3 years management experience required
- Restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys Assistant Manager Development Plan, Food Safety Certification, and Manager Certification
- Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
- Ensure team members receive proper training including ongoing coaching and development
- Create an effective work schedule following company standards and local laws
- Plan and delegate shift assignments including communicating expectations and adjusting as needed
- Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
- Ensure service, product quality, and cleanliness standards are consistently upheld
- Communicate performance concerns to General Manager
- Assist with performance reviews and mentor team members
- Create and maintain a positive culture and healthy team morale through recognition and leading by example
- Handle and report guest and team member complaints, concerns, injuries timely and respectfully
- Maintain operational standards and ensure compliance with all Zaxbys guidelines, policies, and procedures
- Maintain compliance with federal, state, and local laws and guidelines
- Utilize management tools and keep neat, accurate, and current records
- Maintain an attitude of flexibility to exceed position parameters
- Ensure the team works safely and follows all safety guidelines and procedures
- Immediately report all human resources and risk management concerns to General Manager and District Manager
- Escalate other concerns to supervisor when appropriate
- Perform other duties necessary to ensure restaurant operations function properly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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