Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
performance-based incentives
Healthcare coverage
Paid Time Off
Career development opportunities
Competitive total rewards package
Employee Discounts
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms. Operating over 360 locations across North America, the company offers immersive experiential entertainment including bowling, amusements, water parks, and family entertainment centers. Furthermore, Lucky Strike Entertainment owns the Professional Bowlers Association, which not only represents the major league of bowling but also serves as a significant and growing media property with millions of fans globally. This broad footprint and dynamic portfolio make Lucky Strike Entertainment a leader in the entertainment industry, committed to creating memorable experiences for guests of all ages and... Show More
Job Requirements
- high school diploma or equivalent
- minimum 2 years of management experience in food and beverage or hospitality
- ability to work flexible hours including nights, weekends, and holidays
- strong interpersonal and communication skills
- physical ability to walk, stand, bend for extended periods and lift items with assistance
- readiness to assume general manager responsibilities when necessary
Job Qualifications
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- bachelor's degree
- ability to supervise center operations staff
- strong team player
- exceptional people developer
- customer service professional
- knowledge of POS register systems
Job Duties
- deliver exceptional guest service and resolve complaints promptly
- schedule staffing levels to meet center needs and optimize guest experience
- execute marketing strategies to drive sales such as leagues and open play bowling
- build and maintain relationships with league bowlers and officers
- recruit, hire, train, and schedule hourly center staff
- lead and motivate team members to ensure guest satisfaction and operational productivity
- oversee and expand the food and beverage program ensuring quality and guest satisfaction
- work flexible shifts including nights, weekends, holidays, and extended hours as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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