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Bowlero Corp

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance-based incentives
Healthcare coverage
Paid Time Off
Career development opportunities

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading name in the location-based entertainment industry. With over 360 venues across North America, the company provides a dynamic mix of entertainment options including bowling, arcades, water parks, and family entertainment centers. It proudly owns the Professional Bowlers Association, the premier bowling league and a significant media presence with a global fan base. As an entertainment platform, Lucky Strike offers guests memorable experiences combining fun, food, and social engagement in a vibrant atmosphere. The company's commitment to excellence and innovation has positioned it as a top destination for leisure and... Show More

Job Requirements

  • Bachelor’s degree
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Qualifications

  • Bachelor’s degree
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center’s needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
  • Develop and maintain a good relationship with league bowlers and officers to help grow our league business
  • adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
  • Recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation
  • leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
  • delegate, delegate, delegate
  • Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings
  • Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture
  • Work varying shifts, including weekends, holidays, and extended workdays as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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