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Bowlero Corp

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Healthcare coverage
Competitive total rewards package
Training and development opportunities

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment platform with over 360 venues across North America. They specialize in providing experiential entertainment including bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, a major bowling league with a massive global fan base. Lucky Strike Entertainment is renowned for delivering memorable experiences that combine fun, food, and social activities in vibrant, dynamic environments. With a commitment to quality service and innovation, the company has established itself as a premier destination for entertainment and dining.

The Restaurant / Entertainment... Show More

Job Requirements

  • Bachelor’s degree
  • 2+ years of management experience in kitchen bar restaurant and food service operations
  • Ability to supervise center operations staff
  • Exceptional interpersonal and communication skills
  • Flexibility to work nights weekends holidays and extended shifts
  • Ability to walk bend and stand for periods of time and lift objects with assistance
  • Dedicated team player with a customer service mindset

Job Qualifications

  • 2+ years of management experience in kitchen bar restaurant and food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests consistently delivering exceptional service soliciting valuable feedback and actively addressing and resolving guest complaints
  • Continually hone operational execution schedule staffing levels to meet center needs and maximize guest experience
  • Capitalize on all business opportunities by executing marketing strategies to drive sales including leagues and open play bowling
  • Develop and maintain good relationships with league bowlers and officers to grow league business adhere to league formats distribute league announcements and perform administrative duties
  • Recruit hire train and schedule a talented team of hourly center staff
  • Lead the team effectively leveraging individual strengths ensure guest satisfaction maximize center productivity delegate tasks
  • Oversee management and expansion of Food and Beverage program ensuring high quality standards and guest satisfaction provide training and supervision to maintain execution of corporate initiatives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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