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Bowlero Corp

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
competitive salary
Career development opportunities
Healthcare coverage

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment platform with over 360 locations across North America. The company is renowned for its diverse experiential offerings that include bowling, arcade games, water parks, and family entertainment centers. Lucky Strike Entertainment also owns the Professional Bowlers Association, which is the major league of bowling and a growing media property with millions of fans worldwide. With a strong presence in the entertainment industry, the company is committed to delivering exceptional guest experiences and innovative entertainment options. For more information about Lucky Strike Entertainment, interested individuals can visit ir.luckystrikeent.com.Show More

Job Requirements

  • ability to work varying shifts including weekends holidays and extended workdays
  • strong interpersonal and communication skills
  • flexibility to support extended workdays and variable schedules
  • experience in managing food and beverage operations and entertainment center staff
  • commitment to guest satisfaction and team development

Job Qualifications

  • 2+ years of management experience in kitchen bar restaurant and food service operations
  • bachelor’s degree
  • ability to supervise center operations staff
  • strong team player
  • exceptional people developer
  • customer service pro
  • knowledge of POS register systems

Job Duties

  • be a champion for our guests consistently delivering exceptional service soliciting valuable feedback and actively addressing and resolving guest complaints
  • continually hone our operational execution schedule staffing levels to meet your center’s needs and maximize the guest experience
  • capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales including leagues and open play bowling
  • develop and maintain a good relationship with league bowlers and officers to help grow league business adhere to league formats distribute league announcements and perform league administrative duties
  • recruit hire train and schedule a talented team of hourly center staff
  • lead the team and motivate effectively leveraging individual strengths delegate tasks to ensure guest satisfaction and maximize center productivity
  • oversee the management and expansion of food and beverage program ensuring quality standards and exceptional guest satisfaction provide ongoing training and supervision for consistent execution of corporate initiatives
  • work varying shifts including weekends holidays and extended workdays as needed by center

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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