Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
performance-based incentives
comprehensive total rewards package
Paid Time Off
Career development opportunities
training programs
Employee Discounts
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company with over 360 venues across North America. The company excels in delivering unique, experiential entertainment options such as bowling, arcade games, water parks, and family entertainment centers. Known for its dynamic and lively atmosphere, Lucky Strike Entertainment is also the proud owner of the Professional Bowlers Association, a major league in bowling with a vast global fan base. The company's commitment to providing exceptional guest experiences makes it a top destination for entertainment seekers. Their entertainment centers are designed to blend fun with excellent food and... Show More
Job Requirements
- education of bachelor’s degree
- minimum 2 years of management experience in kitchen, bar, restaurant, and food service operations
- proven ability to supervise center operations staff
- strong interpersonal communication skills
- flexibility to work nights, weekends, holidays, and extended shifts
- ability to lead and develop a team
- good physical stamina to walk, bend, stand for periods of time, and lift objects with assistance
Job Qualifications
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- bachelor’s degree
- ability to supervise center operations staff
- strong team player
- exceptional people developer
- customer service pro
- knowledge of POS register systems
Job Duties
- be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
- continually hone our operational execution
- schedule staffing levels to meet your center’s needs and maximize the guest experience
- capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales including leagues and open play bowling
- develop and maintain a good relationship with league bowlers and officers to help grow our league business, adhere to league formats, distribute league announcements, and perform other administrative duties associated with leagues
- recruit, hire, train, and schedule a talented team of hourly center staff
- lead the team and influence them through effective motivation, leverage individual strengths of team members to ensure guest satisfaction and maximize center productivity, delegate tasks
- oversee the management and expansion of the center’s Food & Beverage program, ensure the highest quality standards and exceptional guest satisfaction, provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, foster a thriving sales culture
- work varying shifts including weekends, holidays, and extended workdays as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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