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Bowlero Corp

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance-based incentives
Competitive total rewards package
Paid Time Off
Healthcare coverage
Training and development programs

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms. With a presence that spans over 360 locations across North America, Lucky Strike offers a wide range of experiential entertainment options including bowling alleys, amusement games, water parks, and family entertainment centers. The company is also proud owner of the Professional Bowlers Association (PBA), a major league bowling entity that not only leads in sports but also commands a significant media presence with millions of fans worldwide. This robust positioning in the entertainment and leisure sector underscores Lucky Strike’s dedication to creating... Show More

Job Requirements

  • High school diploma or equivalent
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to supervise center operations staff
  • Strong interpersonal and communication skills
  • Ability to work varying shifts including nights, weekends, and holidays
  • Physical ability to walk, bend, stand for extended periods, and lift objects with assistance

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor's degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center’s needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
  • Develop and maintain a good relationship with league bowlers and officers to help grow our league business
  • adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
  • Recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation
  • leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
  • delegate, delegate, delegate
  • Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings
  • Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture
  • Be flexible to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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