Lucky Strike Entertainment logo

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $58,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
performance-based incentives
Competitive total rewards package
Healthcare coverage
Paid Time Off

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the leading location-based entertainment platforms globally. With over 360 locations across North America, the company offers a diverse range of experiential entertainment options including bowling, amusements, water parks, and family entertainment centers. Lucky Strike Entertainment is also the proud owner of the Professional Bowlers Association, which is regarded as the major league of bowling and has cultivated a strong media presence with millions of fans worldwide. The company is dedicated to creating dynamic and fun environments that combine entertainment with exceptional hospitality, ensuring every guest has a memorable... Show More

Job Requirements

  • 2+ years of management experience in kitchen bar restaurant and food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Qualifications

  • 2+ years of management experience in kitchen bar restaurant and food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests consistently delivering exceptional service soliciting valuable feedback and actively addressing and resolving guest complaints
  • Continually hone operational execution schedule staffing levels to meet center needs and maximize guest experience
  • Capitalize on business opportunities in the market area by executing marketing strategies to drive sales including leagues and open play bowling
  • Develop and maintain good relationships with league bowlers and officers to grow league business adhere to league formats distribute announcements and perform league administrative duties
  • Recruit hire train and schedule a talented team of hourly center staff
  • Lead the team through effective motivation leverage individual strengths to ensure guest satisfaction and maximize center productivity delegate tasks efficiently
  • Oversee the management and expansion of the center's food and beverage program ensuring highest quality standards and exceptional guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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