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Bowlero Corp

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $39,600.00 - $55,800.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Competitive total rewards package
Career development opportunities
Flexible work schedule

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms. With a sprawling footprint of over 360 locations throughout North America, the company specializes in delivering exceptional experiential entertainment offerings including bowling, arcade amusements, water parks, and family entertainment centers. In addition to its entertainment venues, Lucky Strike Entertainment owns and operates the Professional Bowlers Association (PBA), widely recognized as the major league of bowling. Boasting millions of passionate fans worldwide, this media property enhances the company’s global outreach and influence in the entertainment industry. The organization is committed to fostering an... Show More

Job Requirements

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor's degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service oriented
  • Knowledge of POS register systems

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor's degree
  • The ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center's needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
  • Develop and maintain a good relationship with league bowlers and officers to help grow our league business
  • adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
  • Recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation
  • leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
  • delegate, delegate, delegate
  • Oversee the management and expansion of your center's Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction
  • Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture
  • Work varying shifts, including weekends, holidays, and extended workdays as needed by the center

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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