Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance-based incentives
Healthcare coverage
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world’s premier location-based entertainment platforms with over 360 locations across North America. The company specializes in delivering experiential offerings through bowling centers, amusement venues, water parks, and family entertainment centers. Besides its wide range of family-friendly entertainment options, Lucky Strike Entertainment also owns the Professional Bowlers Association, the major league of bowling, which has a significant global media presence with millions of fans worldwide. The company is recognized for its commitment to creating memorable, fun-filled experiences for guests while maintaining industry-leading operational standards. Lucky Strike Entertainment offers a... Show More

Job Requirements

  • bachelor's degree
  • 2+ years of management experience in kitchen bar restaurant and food service operations
  • ability to supervise the center operations staff
  • excellent interpersonal and communication skills
  • ability to work flexible hours including nights weekends and holidays
  • strong team player
  • customer service oriented
  • knowledge of POS register systems
  • ability to motivate and develop hourly staff
  • ability to stand walk and bend for extended periods
  • ability to lift objects with some assistance

Job Qualifications

  • 2+ years of management experience in kitchen bar restaurant and food service operations
  • bachelor's degree
  • the ability to supervise the center operations staff
  • strong team player
  • exceptional people developer
  • customer service pro
  • knowledge of POS register systems

Job Duties

  • be a champion for our guests consistently delivering exceptional service solicit valuable feedback and actively address and resolve guest complaints
  • continually hone our operational execution schedule staffing levels to meet your center's needs and maximize the guest experience
  • capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales leagues open play bowling etc
  • develop and maintain a good relationship with league bowlers and officers to help grow our league business adhere to league formats distribute league announcements and perform other administrative duties associated with our leagues
  • recruit hire train and schedule a talented team of hourly center staff
  • lead the team and influence them through effective motivation leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity delegate delegate delegate
  • oversee the management and expansion of your center's food and beverage program ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards fostering a thriving sales culture
  • maintain flexibility with ability to work varying shifts including weekends holidays and extended workdays as needed by your center

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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