Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
performance bonuses
Career development opportunities
Retirement Plan
Employee Discounts
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading global location-based entertainment company specializing in engaging and fun experiences such as bowling, amusements, water parks, and family entertainment centers. With over 360 locations across North America, Lucky Strike is renowned for providing top-quality entertainment combined with exceptional customer service. The company also owns the Professional Bowlers Association, the premier bowling league in the world, along with a burgeoning media property that attracts millions of fans globally. Lucky Strike Entertainment is committed to creating memorable experiences for guests through a blend of entertainment, socializing, and delicious food offerings.
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Job Requirements
- Bachelor’s degree
- Minimum two years of management experience in food service or hospitality operations
- Ability to supervise and lead center operations staff
- Excellent interpersonal and communication skills
- Flexibility to work nights, weekends, holidays, and extended shifts
- Commitment to guest satisfaction and team development
- Ability to stand, walk, bend for extended periods
- Capable of lifting objects with some assistance
Job Qualifications
- Two or more years of management experience in kitchen, bar, restaurant, and food service operations
- Bachelor’s degree
- Strong team player
- Exceptional people development skills
- Customer service expertise
- Knowledge of POS register systems
- Proven ability to lead and supervise center staff
Job Duties
- Deliver exceptional guest service and resolve complaints promptly
- Schedule and manage staffing levels to optimize guest experience
- Execute marketing strategies to capitalize on business opportunities like bowling leagues and open play
- Develop and maintain strong relationships with league bowlers and officers
- Recruit, hire, train, and schedule hourly center staff
- Lead and motivate team members to enhance productivity and guest satisfaction
- Oversee and grow the Food & Beverage program ensuring quality and service excellence
- Maintain flexibility to work varying shifts including nights, weekends, and holidays
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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