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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $28.00 - $31.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Healthcare coverage
performance-based incentives
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Competitive wages
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading name in the location-based entertainment industry with over 360 venues across North America. Renowned for delivering dynamic experiences in bowling, amusements, water parks, and family entertainment centers, Lucky Strike Entertainment has firmly established itself as a premier platform for fun and engagement. The company's reach extends beyond physical venues, as it also owns the Professional Bowlers Association, the major league of bowling, which has a massive global fan base and serves as a significant media property. This diverse portfolio enables Lucky Strike Entertainment to combine innovative entertainment with exceptional... Show More
Job Requirements
- high school diploma or equivalent
- 2+ years of management experience in food service or related operations
- ability to work flexible shifts including nights, weekends, and holidays
- strong interpersonal and communication skills
- physical ability to walk, bend, stand for extended periods
- ability to lift objects with assistance
- willingness to work on-site at entertainment centers
Job Qualifications
- Bachelor’s degree
- minimum 2 years of management experience in kitchen, bar, restaurant, or food service operations
- ability to supervise center operations staff
- excellent team player
- strong people development skills
- customer service proficiency
- knowledge of POS register systems
Job Duties
- Deliver exceptional guest service and actively resolve guest complaints
- schedule staffing levels to meet center needs and maximize guest experience
- execute marketing strategies to drive sales including leagues and open play bowling
- develop and maintain relationships with league bowlers and officers and perform associated administrative duties
- recruit, hire, train, and schedule hourly center staff
- lead, motivate, and delegate tasks to team members to ensure guest satisfaction and center productivity
- oversee and expand the Food & Beverage program ensuring quality standards and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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