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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $28.00 - $31.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
competitive pay
Comprehensive benefits package
in-person work environment
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leader in the location-based entertainment industry with over 360 venues across North America. As a premier entertainment platform, Lucky Strike offers a variety of experiential activities including bowling, arcade games, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, which is recognized globally as the major league of bowling, attracting millions of fans worldwide. This prominent position in the entertainment sector allows Lucky Strike to deliver unique and memorable experiences to guests through its diverse range of venues and high-quality service.
The company is cur... Show More
The company is cur... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- Ability to supervise a team
- Excellent communication and interpersonal skills
- Flexibility to work varied shifts including nights, weekends, and holidays
- Ability to stand and walk for extended periods and lift objects with assistance
- Strong problem-solving skills
- Customer service orientation
Job Qualifications
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- Bachelor’s degree
- The ability to supervise center operations staff
- Strong team player
- Exceptional people developer
- Customer service pro
- Knowledge of POS register systems
Job Duties
- Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
- Continually hone our operational execution
- schedule staffing levels to meet your center’s needs and maximize the guest experience
- Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
- Develop and maintain a good relationship with league bowlers and officers to help grow our league business
- Recruit, hire, train, and schedule a talented team of hourly center staff
- Lead the team and influence them through effective motivation
- leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
- Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction
- Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
- Work varying shifts including weekends, holidays, and extended workdays as needed by your center
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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