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Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $68,000.00 - $75,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
competitive salary
Comprehensive benefits package
Career development opportunities

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment platform with a presence across North America through over 360 locations. The company is renowned for delivering experiential offerings that include bowling, amusements, water parks, and family entertainment centers. As a dynamic leader in the industry, Lucky Strike Entertainment also owns the Professional Bowlers Association, which is the premier professional bowling league and a growing media property with a vast global audience. This establishes Lucky Strike Entertainment as not just a provider of entertainment, but a key influencer in the sports and media landscape. The company fosters... Show More

Job Requirements

  • Bachelor’s degree
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to work varying shifts including nights, weekends, and holidays
  • Strong communication and interpersonal skills
  • Commitment to guest satisfaction and team development
  • Physical ability to walk, bend, stand for long periods, and lift objects with assistance

Job Qualifications

  • Bachelor’s degree
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • The ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center’s needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
  • Develop and maintain a good relationship with league bowlers and officers to help grow our league business
  • recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation
  • leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
  • delegate, delegate, delegate
  • Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction
  • Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
  • Work varying shifts including weekends, holidays, and extended hours as needed by your center

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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