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Restaurant & Operations Manager

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $36.05 - $38.46
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world's premier location-based entertainment platforms. With an extensive presence spanning over 360 locations across North America, Lucky Strike Entertainment offers a dynamic array of experiential entertainment options, including bowling, amusements, water parks, and family entertainment centers. Notably, the company owns the Professional Bowlers Association, which is recognized as the major league of bowling and has grown into a celebrated media property with millions of fans globally. The company's commitment to delivering exceptional entertainment experiences is foundational to its continued growth and industry leadership. For more information, interested... Show More

Job Requirements

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service professional
  • Knowledge of POS register systems

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service professional
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone operational execution and schedule staffing levels to maximize guest experience
  • Capitalize on business opportunities by executing marketing strategies to drive sales such as leagues and open play bowling
  • Develop and maintain relationships with league bowlers and officers, adhere to league formats, distribute league announcements, and perform associated administrative duties
  • Recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead and motivate the team, leveraging individual strengths to ensure guest satisfaction and maximize center productivity
  • Oversee and expand the Food & Beverage program ensuring high quality standards and exceptional guest satisfaction
  • Work varying shifts including weekends, holidays, and extended workdays as needed by the center

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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