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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
A competitive compensation package
Eligibility for our quarterly performance-based bonus program
Access to an Employee Assistance Program (EAP)
The Buster's Legacy Fund, offering support to team members facing hardship
A 401K retirement plan with company match
complimentary meals while on duty
Free access to our games
Work alongside a strong leadership team with multiple managers on every shift
An engaging and fun company culture
Significant opportunities for career advancement
Job Description
Dave & Buster's is a leading entertainment and dining establishment that seamlessly blends a full-service restaurant with a cutting-edge gaming arcade, offering an exhilarating experience for guests of all ages. Known for its vibrant atmosphere and innovative approach to combining food, fun, and games, Dave & Buster's is a favorite destination for families, friends, and corporate events alike. The company prides itself on delivering not only exceptional dining but also an unforgettable entertainment experience, making it a unique player in the hospitality and entertainment industry.
As a Restaurant and Operations Manager at Dave & Buster's, you will play a... Show More
As a Restaurant and Operations Manager at Dave & Buster's, you will play a... Show More
Job Requirements
- Must be at least 21 years of age
- Flexibility to work evenings, weekends, and holidays as required by the business
- Comfortable working in a high-energy, loud environment with multiple distractions
- Thrive in a dynamic, high-volume environment combining a full-service restaurant with cutting-edge entertainment
Job Qualifications
- You thrive in a dynamic, high-volume environment that combines a full-service restaurant with cutting-edge entertainment
- You possess exceptional communication skills to engage and motivate your team and to create a welcoming atmosphere for our guests
- You are driven by tangible results and the satisfaction of seeing your direct impact on both guest happiness and team performance
- A relentless pursuit of excellence and a track record of consistently exceeding performance targets
- Demonstrated physical and mental stamina to manage high-volume business days and work a demanding schedule averaging 50 hours per week
- Proven capability to manage the full scope of operations, from meticulous day-to-day details to strategic, big-picture planning
- Must be at least 21 years of age
- A minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Skilled in financial management, including controlling food/beverage costs and optimizing labor efficiency
- The capacity to inspire and guide a team to deliver an exceptional and memorable guest experience
- Genuine, impactful leadership abilities
- Flexibility to work evenings, weekends, and holidays as required by the business
- Comfortable working in a high-energy, loud environment with multiple distractions
Job Duties
- This role requires a unique individual who can successfully orchestrate a top-tier food and beverage operation while ensuring every guest leaves with a smile and a memorable, fun-filled experience
- You'll be entrusted with maintaining our high standards of service and operational excellence, inspiring your team to deliver on our promise of food, fun, and games
- You're not just managing a team
- you're cultivating a culture of proactive leadership and positive interactions that set the stage for an unforgettable experience for both our staff and guests
- Lead and mentor hourly team members to consistently deliver a best-in-class guest experience
- Display proactive leadership by personally interacting with team members and guests to ensure a positive and welcoming environment for all
- Oversee all aspects of talent management, including recruiting, hiring, training, coaching, and fostering continuous professional development for a guest-focused team
- Embody and champion our core values, while collaborating with the leadership team to drive business results and achieve operational excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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