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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
A competitive compensation package
Eligibility for our quarterly performance-based bonus program
Access to an Employee Assistance Program (EAP)
The Buster's Legacy Fund, offering support to team members facing hardship
A 401K retirement plan with company match
complimentary meals while on duty
Free access to our games
Work alongside a strong leadership team with multiple managers on every shift
An engaging and fun company culture
Significant opportunities for career advancement
Job Description
Dave & Buster's is a leading entertainment and dining company renowned for its unique blend of restaurant service and interactive gaming experiences. Established as a high-energy venue, Dave & Buster's combines a full-service restaurant with a state-of-the-art entertainment setting, offering guests a memorable environment where food, fun, and games come together. With vibrant locations across the country, the company focuses on delivering exceptional customer experiences that span across dining and engaging entertainment. Known for its lively atmosphere and commitment to guest satisfaction, Dave & Buster's prides itself on creating workplaces where teamwork and leadership are highly valued. As a well-recognized... Show More
Job Requirements
- Must be at least 21 years of age
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Flexibility to work evenings, weekends, and holidays as required by the business
- Comfortable working in a high-energy, loud environment with multiple distractions
- Demonstrated physical and mental stamina to manage high-volume business days and work a demanding schedule averaging 50 hours per week
Job Qualifications
- You thrive in a dynamic, high-volume environment that combines a full-service restaurant with cutting-edge entertainment
- You possess exceptional communication skills to engage and motivate your team and to create a welcoming atmosphere for our guests
- You are driven by tangible results and the satisfaction of seeing your direct impact on both guest happiness and team performance
- A relentless pursuit of excellence and a track record of consistently exceeding performance targets
- Demonstrated physical and mental stamina to manage high-volume business days and work a demanding schedule averaging 50 hours per week
- Proven capability to manage the full scope of operations, from meticulous day-to-day details to strategic, big-picture planning
- Must be at least 21 years of age
- A minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Skilled in financial management, including controlling food/beverage costs and optimizing labor efficiency
- The capacity to inspire and guide a team to deliver an exceptional and memorable guest experience
- Genuine, impactful leadership abilities
- Flexibility to work evenings, weekends, and holidays as required by the business
- Comfortable working in a high-energy, loud environment with multiple distractions
Job Duties
- This role requires a unique individual who can successfully orchestrate a top-tier food and beverage operation while ensuring every guest leaves with a smile and a memorable, fun-filled experience
- You'll be entrusted with maintaining our high standards of service and operational excellence, inspiring your team to deliver on our promise of food, fun, and games
- You're not just managing a team
- you're cultivating a culture of proactive leadership and positive interactions that set the stage for an unforgettable experience for both our staff and guests
- Lead and mentor hourly team members to consistently deliver a best-in-class guest experience
- Display proactive leadership by personally interacting with team members and guests to ensure a positive and welcoming environment for all
- Oversee all aspects of talent management, including recruiting, hiring, training, coaching, and fostering continuous professional development for a guest-focused team
- Embody and champion our core values, while collaborating with the leadership team to drive business results and achieve operational excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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