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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $71,000.00 - $80,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world's premier location-based entertainment platforms. With more than 360 locations throughout North America, Lucky Strike Entertainment offers a wide range of experiential recreational activities including bowling, amusements, water parks, and family entertainment centers. The company's mission centers on delivering memorable experiences through its state-of-the-art venues and engaging entertainment offerings that cater to all ages. Lucky Strike also owns the Professional Bowlers Association, the major league of bowling, which has a growing media presence with millions of fans worldwide. The company focuses on innovation, customer satisfaction, and creating dynamic,... Show More
Job Requirements
- ability to work flexible shifts including nights, weekends, and holidays
- willingness to work extended hours as needed
- physical ability to walk, bend, stand for prolonged periods, and lift objects with assistance
- strong guest service orientation
- experience recruiting, hiring, and training staff
- excellent communication skills
- capability to manage multiple priorities simultaneously
Job Qualifications
- bachelor's degree
- 2+ years of management experience in kitchen, bar, restaurant, or food service operations
- strong interpersonal and communication skills
- ability to supervise center operations staff
- proven leadership and team development abilities
- customer service proficiency
- knowledge of POS register systems
- demonstrated ability to multitask and problem-solve in a fast-paced environment
Job Duties
- deliver exceptional guest service and proactively resolve guest complaints
- schedule and manage staff to optimize center operations and guest experience
- execute marketing strategies such as leagues and open play bowling to drive sales
- maintain strong relationships with league bowlers and officers including managing league administration
- recruit, hire, train, and schedule hourly center staff
- lead and motivate team members to maximize productivity and guest satisfaction
- oversee food and beverage operations ensuring quality and training consistent with corporate standards
- work flexible shifts including nights, weekends, holidays, and extended hours as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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