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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Competitive compensation package
Quarterly performance-based bonus program
Comprehensive health insurance
Dental Insurance
Vision Insurance
long-term disability coverage
Short-Term Disability coverage
Employee assistance program (EAP)
401k retirement plan with company match
complimentary meals while on duty
Free access to games
Strong leadership team support
Engaging and fun company culture
Opportunities for career advancement
Job Description
Dave & Buster's is a leading restaurant and entertainment company renowned for delivering a unique combination of dining and interactive gaming experiences. Founded in 1982, the company has grown into a vibrant, high-energy destination where guests of all ages can enjoy top-quality food, exciting games, and memorable entertainment. With locations across North America, Dave & Buster's aims to provide a fun-filled environment that fosters social interaction, competition, and celebration. The company stands out for its commitment to outstanding customer service, operational excellence, and employee development, making it a preferred workplace and go-to venue for entertainment and dining alike.
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Job Requirements
- Must be at least 21 years of age
- Ability to work a demanding schedule averaging 50 hours per week including evenings, weekends, and holidays
- Demonstrated physical and mental stamina to manage high-volume business days
- Flexibility to adapt to a dynamic, high-volume environment
- Strong interpersonal and communication skills
- Basic understanding of health and safety regulations
- Capacity to handle multiple tasks in a fast-paced setting
Job Qualifications
- Minimum of two years of relevant leadership experience in the restaurant or hospitality industry
- Proven capability to manage full scope of operations from day-to-day details to strategic planning
- Skilled in financial management including controlling food and beverage costs and optimizing labor efficiency
- Exceptional communication skills to engage and motivate team members and guests
- Ability to inspire and guide a team to deliver an exceptional and memorable guest experience
- Strong leadership abilities with a genuine, impactful management style
- Ability to work in a high-energy, loud environment with multiple distractions
Job Duties
- Lead and mentor hourly team members to consistently deliver a best-in-class guest experience
- Display proactive leadership by personally interacting with team members and guests to ensure a positive and welcoming environment for all
- Oversee all aspects of talent management including recruiting, hiring, training, coaching, and fostering continuous professional development
- Embody and champion core values while collaborating with the leadership team to drive business results and achieve operational excellence
- Manage financial aspects including controlling food and beverage costs and optimizing labor efficiency
- Ensure compliance with health and safety regulations
- Handle scheduling and day-to-day operations to maintain smooth venue function
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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