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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Job Description
Lucky Strike Entertainment, formerly Bowlero Corp, is a leading company in the location-based entertainment industry, operating over 360 centers throughout North America. Known for its immersive and fun-filled experiences, Lucky Strike Entertainment offers bowling, amusement games, water parks, and family entertainment activities, serving millions of guests annually. The company is also renowned for owning the Professional Bowlers Association, which is the major league of bowling drawing a substantial fanbase globally. This positions Lucky Strike Entertainment not only as a premier entertainment provider but also a significant media entity within the sports and leisure sector. For those passionate about creating exceptional... Show More
Job Requirements
- Bachelor's degree
- 2+ years of management experience in kitchen, bar, restaurant, or food service operations
- ability to supervise center operations staff
- strong team player
- excellent interpersonal and communication skills
- flexibility to work nights, weekends, holidays, and extended shifts
- ability to walk, bend, stand for long periods
- capability to lift objects with assistance
Job Qualifications
- Bachelor's degree
- minimum 2 years management experience in kitchen, bar, restaurant, or food service operations
- proven ability to supervise center operations staff
- strong team player with excellent interpersonal and communication skills
- exceptional people developer with a focus on staff training and growth
- customer service oriented with a commitment to guest satisfaction
- knowledge of POS register systems
Job Duties
- Be a champion for guest satisfaction, consistently delivering exceptional service
- solicit guest feedback and proactively resolve complaints
- continually improve operational execution and schedule staffing to meet center needs
- capitalize on business opportunities through marketing execution including leagues and open play bowling
- develop and maintain relationships with league bowlers and officers, manage league communications and administration
- recruit, hire, train, and schedule hourly center staff
- lead and motivate the team, leveraging individual strengths and delegating tasks to maximize productivity
- oversee and expand the Food & Beverage program, maintaining quality and guest satisfaction
- train staff to ensure consistent execution of corporate food and beverage standards
- maintain flexibility to work varied shifts including nights, weekends, holidays, and extended hours as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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