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Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $75,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Healthcare coverage
performance-based incentives
Competitive total rewards package
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading company in the location-based entertainment industry with over 360 locations across North America. The company is renowned for offering dynamic experiential entertainment through its bowling centers, amusement parks, water parks, and family entertainment venues. Lucky Strike Entertainment is not only a prominent name in the recreational sector but also owns and operates the Professional Bowlers Association, a major league bowling organization with millions of fans worldwide. This connection to the professional sporting world further exemplifies the company’s influential role in the bowling and entertainment industries.

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Job Requirements

  • Bachelor’s degree
  • 2+ years of management experience in kitchen bar restaurant and food service operations
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service professional
  • Knowledge of POS register systems

Job Qualifications

  • Bachelor’s degree
  • 2+ years of management experience in kitchen bar restaurant and food service operations
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service professional
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests consistently delivering exceptional service soliciting valuable feedback and actively addressing and resolving guest complaints
  • Continually hone our operational execution schedule staffing levels to meet your center’s needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing marketing strategies to drive sales including leagues and open play bowling
  • Develop and maintain a good relationship with league bowlers and officers to help grow league business adhere to league formats distribute league announcements and perform related administrative duties
  • Recruit hire train and schedule a talented team of hourly center staff
  • Lead the team through effective motivation leveraging individual strengths to ensure guest satisfaction and maximize productivity
  • Oversee management and expansion of the Food & Beverage program ensuring the highest quality standards and guest satisfaction provide ongoing training and supervision to execute corporate initiatives and foster a thriving sales culture

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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