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Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
competitive salary
Career advancement opportunities
Healthcare coverage

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is recognized as one of the world's leading location-based entertainment platforms. Operating over 360 locations across North America, Lucky Strike Entertainment offers a diverse range of experiential entertainment, including bowling alleys, arcade amusements, water parks, and family entertainment centers. As a company deeply rooted in the entertainment and hospitality industry, Lucky Strike Entertainment aims to create memorable experiences for its guests, combining fun, excitement, and high-quality service. Furthermore, the company owns the Professional Bowlers Association, a prestigious major league of bowling and a media property that connects millions of fans worldwide. This... Show More

Job Requirements

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • bachelor’s degree
  • able to supervise center operations staff
  • strong team player
  • exceptional people developer
  • customer service pro
  • knowledge of POS register systems
  • ability to work varying shifts including weekends, holidays, and extended workdays

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • bachelor’s degree
  • ability to supervise center operations staff
  • strong team player
  • exceptional people developer
  • customer service proficiency
  • knowledge of POS register systems

Job Duties

  • Deliver exceptional guest service, solicit guest feedback, and resolve guest complaints
  • Hone operational execution and schedule staffing levels effectively
  • Execute marketing strategies to drive sales such as leagues and open play bowling
  • Develop and maintain relationships with league bowlers and officers, manage league administrative duties
  • Recruit, hire, train, and schedule hourly center staff
  • Lead and motivate team members, delegate tasks to maximize productivity and guest satisfaction
  • Oversee Food and Beverage program management and expansion, provide training to maintain quality and sales

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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