AMF

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance-based incentives
Healthcare coverage
Paid Time Off
Competitive total rewards package

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company renowned for its extensive network of over 360 locations across North America. The company specializes in providing exceptional experiential offerings across a variety of entertainment formats including bowling, amusement centers, water parks, and family entertainment venues. Beyond its diverse portfolio of family-friendly and exciting recreational options, Lucky Strike Entertainment owns the Professional Bowlers Association (PBA), a prestigious major league of bowling that also operates as a growing media property with millions of fans globally. With a strong commitment to creating memorable experiences for guests of all... Show More

Job Requirements

  • Bachelor's degree
  • 2+ years of management experience in kitchen, bar, restaurant, or food service operations
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people development skills
  • Customer service experience
  • Knowledge of POS register systems

Job Qualifications

  • Bachelor's degree
  • 2+ years of management experience in kitchen, bar, restaurant, or food service operations
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people development skills
  • Customer service experience
  • Knowledge of POS register systems

Job Duties

  • Be a champion for guests by delivering exceptional service, solicit feedback, and resolve complaints
  • Continuously improve operational execution and schedule staffing to meet center needs
  • Execute marketing strategies to drive sales including leagues and open play bowling
  • Develop and maintain relationships with league bowlers and officers, manage league administration
  • Recruit, hire, train, and schedule hourly center staff
  • Lead and motivate team members, delegate tasks effectively to maximize guest satisfaction and productivity
  • Oversee and expand food and beverage program ensuring quality standards and guest satisfaction
  • Maintain flexibility to work varying shifts including weekends, holidays, and extended days

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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