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Bowlero

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Healthcare coverage
Employee assistance program
Retirement Plan

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company with over 360 venues across North America. The organization is renowned for its dynamic and innovative entertainment offerings including bowling, arcade games, water parks, and family-centric entertainment centers. Moreover, Lucky Strike owns the Professional Bowlers Association, solidifying its place as a major player in the bowling industry. With millions of fans worldwide, the company consistently delivers an exciting atmosphere for guests looking to experience fun and leisure in an engaging environment. Lucky Strike Entertainment prioritizes guest satisfaction, employee development, and operational excellence to maintain its position... Show More

Job Requirements

  • Bachelor’s degree
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service professional
  • Knowledge of POS register systems

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service professional
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center’s needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales including leagues and open play bowling
  • Develop and maintain a good relationship with league bowlers and officers to help grow our league business
  • Recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation, leveraging individual strengths to ensure guest satisfaction and maximize center productivity
  • Oversee the management and expansion of your center’s Food & Beverage program, ensuring high-quality standards and exceptional guest satisfaction
  • Maintain flexibility to work varying shifts including weekends, holidays, and extended workdays as needed

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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