Lucky Strike Entertainment logo

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Healthcare coverage
comprehensive total rewards package

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading name in the location-based entertainment industry with over 360 venues across North America. The company specializes in providing immersive entertainment experiences including bowling, arcade games, water parks, and family entertainment centers. Lucky Strike Entertainment not only offers exciting attractions but also operates the Professional Bowlers Association, the major league of bowling with millions of fans worldwide. This establishes the company not just as a leader in entertainment venues but also as a major player in bowling sports and media. With a commitment to delivering outstanding guest experiences and a... Show More

Job Requirements

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • bachelor's degree
  • ability to supervise center operations staff
  • strong team player
  • exceptional people developer
  • customer service professional
  • knowledge of POS register systems

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • bachelor's degree
  • ability to supervise center operations staff
  • strong team player
  • exceptional people developer
  • customer service professional
  • knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center's needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing marketing strategies to drive sales such as leagues and open play bowling
  • Develop and maintain a good relationship with league bowlers and officers to help grow league business
  • recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation, leveraging individual strengths, delegating tasks
  • Oversee the management and expansion of the center’s food and beverage program, ensuring high quality standards and guest satisfaction
  • Work flexible shifts including weekends, holidays, and extended hours as needed

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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