Lucky Strike Entertainment logo

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance-based incentives
Competitive total rewards package
Paid Time Off
Healthcare coverage
Employee Discounts
retirement plans

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms. With over 360 locations spread across North America, Lucky Strike Entertainment is renowned for offering exceptional experiential entertainment options that include bowling, amusements, water parks, and family entertainment centers. This dynamic company also owns the Professional Bowlers Association — the major league of bowling, which is a rapidly growing media property attracting millions of fans globally. Lucky Strike Entertainment prides itself on delivering top-notch entertainment experiences and fostering vibrant, engaging environments for all guests. Visitors can expect a perfect blend of fun... Show More

Job Requirements

  • Bachelor’s degree
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to supervise center operations staff
  • Strong interpersonal and communication skills
  • Flexibility to work varying shifts, including nights, weekends, holidays, and extended hours
  • Commitment to guest service excellence
  • Ability to recruit, hire, train, and schedule staff
  • Capability to manage food and beverage operations
  • Willingness to work in an active entertainment environment
  • Ability to handle physical demands such as walking, bending, standing for long periods, and lifting with assistance

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor’s degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center’s needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
  • Develop and maintain a good relationship with league bowlers and officers to help grow our league business
  • Recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation
  • leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
  • Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction
  • Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
  • work varying shifts including weekends, holidays, and extended workdays as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink focuses on restaurant and hospitality jobs.

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