Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Competitive total rewards package
Employee Discounts
Retirement Plan
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is recognized as one of the premier location-based entertainment platforms worldwide. With a strong presence of over 360 locations across North America, Lucky Strike delivers a unique combination of experiences that include bowling, arcade games, water parks, amusements, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling, which is a significant and growing media property boasting millions of fans globally. Lucky Strike Entertainment takes pride in creating vibrant social hubs where friends and families can gather to have fun, celebrate life’s moments, and enjoy... Show More
Job Requirements
- Bachelor’s degree
- Minimum 2 years of management experience in kitchen, bar, restaurant, or food service operations
- Ability to supervise and motivate staff effectively
- Strong communication and interpersonal skills
- Flexibility to work nights, weekends, holidays, and extended shifts
- Ability to handle physical demands including walking, bending, standing, and lifting with assistance
- Commitment to guest satisfaction
- Experience with POS register systems
Job Qualifications
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- Bachelor’s Degree
- Ability to supervise center operations staff
- Strong team player
- Exceptional people developer
- Customer service oriented
- Knowledge of POS register systems
Job Duties
- Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
- Continually hone our operational execution
- schedule staffing levels to meet your center’s needs and maximize the guest experience
- Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
- Develop and maintain a good relationship with league bowlers and officers to help grow our league business
- adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
- Recruit, hire, train, and schedule a talented team of hourly center staff
- Lead the team and influence them through effective motivation
- leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
- delegate tasks efficiently
- Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction
- Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
- Foster a thriving sales culture
- Work varying shifts, including weekends, holidays, and extended workdays as needed by your center
- Walk, bend, and stand for periods of time in an entertainment environment
- May lift objects with some assistance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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