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Bowlero Corp

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Healthcare coverage
Career Development
Employee Discounts

Job Description

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the leading location-based entertainment platforms in the world. With over 360 locations spread across North America, Lucky Strike Entertainment offers an unparalleled range of experiential entertainments, including bowling, arcade amusements, water parks, and family entertainment centers. The company has also acquired the Professional Bowlers Association, the premier league of bowling, which has a significant and growing media presence and millions of fans worldwide. This robust network and diverse entertainment portfolio make Lucky Strike a dynamic and exciting place to join, grow, and contribute to the future of entertainment experiences. The company... Show More

Job Requirements

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor’s Degree
  • Ability to work nights, weekends, and holidays
  • Strong interpersonal and communication skills
  • Flexible and able to support extended workdays
  • Ability to lead and develop hourly staff
  • Experience with POS register systems
  • Capable of walking, bending, standing for extended periods
  • Ability to lift objects with some assistance

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor’s Degree
  • The ability to supervise center operations staff
  • Strong team player
  • Exceptional "people developer"
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center’s needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
  • Develop and maintain a good relationship with league bowlers and officers to help grow our league business
  • adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
  • Recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation
  • leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
  • delegate, delegate, delegate
  • Oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings
  • Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture
  • An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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