Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Healthcare coverage
competitive salary
Comprehensive benefits package
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, stands as one of the world’s premier location-based entertainment platforms. With a robust presence of over 360 locations spread throughout North America, Lucky Strike provides an immersive experiential offering that spans bowling, amusements, water parks, and family entertainment centers. The company has also made a significant mark by owning the Professional Bowlers Association, the major league of bowling, which is not only a competitive sports entity but also a growing media property with millions of fans globally. For those seeking an exciting career in the dynamic field of entertainment and hospitality, Lucky... Show More
Job Requirements
- minimum of 2 years management experience in related hospitality or entertainment operations
- bachelor’s degree preferred
- proven experience supervising and motivating staff
- excellent communication and interpersonal skills
- ability to work flexible shifts including nights, weekends, and holidays
- willingness to work extended hours as required
- physical ability to stand, bend, and lift with some assistance in a typical entertainment environment
Job Qualifications
- 2+ years of management experience in kitchen, bar, restaurant, and food service operations
- bachelor’s degree
- the ability to supervise center operations staff
- strong team player
- exceptional people developer
- customer service pro
- knowledge of POS register systems
Job Duties
- be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
- continually hone our operational execution
- schedule staffing levels to meet your center’s needs and maximize the guest experience
- capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.)
- develop and maintain a good relationship with league bowlers and officers to help grow our league business
- adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues
- recruit, hire, train, and schedule a talented team of hourly center staff
- lead the team and influence them through effective motivation
- leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
- delegate responsibilities effectively
- oversee the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction
- provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
- foster a thriving sales culture
- work varying shifts including weekends, holidays, and extended workdays as needed by your center
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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