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Bowlero Corp

Restaurant & Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $30.00 - $30.82
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
performance-based incentives
Competitive total rewards package
Healthcare coverage
Paid Time Off
Employee Discounts
Career development opportunities

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment platform with over 360 locations across North America. The company specializes in providing unique and exciting experiential offerings, including bowling, amusements, water parks, and family entertainment centers. As the owner of the Professional Bowlers Association, Lucky Strike Entertainment stands at the forefront of the bowling industry, engaging millions of fans and creating memorable experiences for its customers worldwide. This company culture is centered on creating fun, engaging, and enjoyable environments that combine the thrill of entertainment with outstanding food and hospitality services.

The Restaurant / Entertainment... Show More

Job Requirements

  • Bachelor's degree
  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Ability to supervise center operations staff
  • Strong interpersonal and communication skills
  • Ability to work flexible shifts including nights, weekends, and holidays
  • Capability to handle extended workdays
  • Ability to recruit, hire, and train hourly staff
  • Commitment to guest satisfaction
  • Ability to manage multiple priorities in a fast-paced environment

Job Qualifications

  • 2+ years of management experience in kitchen, bar, restaurant, and food service operations
  • Bachelor's degree
  • Ability to supervise center operations staff
  • Strong team player
  • Exceptional people developer
  • Customer service pro
  • Knowledge of POS register systems

Job Duties

  • Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints
  • Continually hone our operational execution
  • schedule staffing levels to meet your center's needs and maximize the guest experience
  • Capitalize on all business opportunities in your market area by executing marketing strategies to drive sales (leagues, open play bowling, etc.)
  • Develop and maintain a good relationship with league bowlers and officers to help grow league business
  • recruit, hire, train, and schedule a talented team of hourly center staff
  • Lead the team and influence them through effective motivation
  • leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity
  • delegate responsibilities
  • Oversee the management and expansion of the center's Food & Beverage program, ensuring highest quality standards and exceptional guest satisfaction
  • Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards
  • Work varying shifts, including weekends, holidays, and extended workdays as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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