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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
performance-based incentives
Healthcare coverage
Paid Time Off
team discounts
retirement plans
Employee Assistance Programs
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading name in the location-based entertainment industry with over 360 locations across North America. Specializing in bowling, amusements, water parks, and family entertainment centers, Lucky Strike Entertainment aims to provide guests with unparalleled experiential offerings. The company is also the proud owner of the Professional Bowlers Association, which is not only a major league in bowling but also a growing media property with millions of fans worldwide. With the blend of entertainment and hospitality, Lucky Strike positions itself at the forefront of the leisure and entertainment sector. The extensive network... Show More
Job Requirements
- Bachelor’s degree
- Minimum 2 years of management experience in kitchen, bar, restaurant, or food service operations
- Ability to supervise and manage center operations staff
- Excellent interpersonal and communication skills
- Flexibility to work varying shifts including nights, weekends, and holidays
- Commitment to guest satisfaction and team development
- Physical ability to stand, walk, and bend for extended periods and lift objects with assistance
Job Qualifications
- Bachelor’s degree
- Over 2 years of management experience in kitchen, bar, restaurant, and food service operations
- Ability to supervise center operations staff
- Strong team player
- Exceptional people development skills
- Customer service expertise
- Knowledge of POS register systems
Job Duties
- Be a champion for our guests by consistently delivering exceptional service, solicit valuable feedback, actively address and resolve guest complaints
- Continually hone operational execution by scheduling staffing levels to meet center’s needs and maximize guest experience
- Capitalize on all business opportunities by executing marketing strategies to drive sales including leagues and open play bowling
- Develop and maintain relationships with league bowlers and officers to grow league business, adhere to league formats, and perform administrative duties
- Recruit, hire, train, and schedule a talented team of hourly center staff
- Lead and motivate the team by leveraging individual strengths to ensure guest satisfaction and maximize productivity
- Oversee the management and expansion of the Food & Beverage program ensuring high-quality standards and guest satisfaction, provide ongoing training and supervision
- Work flexible shifts including nights, weekends, holidays, and extended workdays as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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