Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee wellness programs
Job Description
Paséa Hotel and Spa, located in Surf City U.S.A., is a premier hotel and spa renowned for its modern coastal style and luxurious amenities. Situated adjacent to the chic shops of Pacific City, mere steps from the Pacific Ocean, and a short stroll from the iconic Huntington Beach pier, this property has established itself as one of the most sought-after accommodations in Orange County. The hotel boasts 250 elegantly designed guest rooms that offer unparalleled ocean views, creating an inviting atmosphere for travelers seeking both comfort and sophistication. \n\nBeyond the rooms, Paséa Hotel and Spa offers a Balinese-inspired spa that... Show More
Job Requirements
- High school diploma or equivalent
- One year of food service experience, preferably in a hotel/resort environment
- Ability to communicate effectively with guests and team members
- Ability to stand for long periods and perform physical tasks associated with the role
- Must wear non-slip, oil-resistant shoes as required
- Willingness to comply with health and safety regulations including use of PPE
- Availability to work a flexible schedule including weekends and holidays
- Responsible for reporting to work on time and regularly
Job Qualifications
- One year of food service experience, preferably in a hotel/resort environment
- Knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette
- Communication and interpersonal skills with a commitment to a high level of guest satisfaction
- Valid current Food Handlers Card and RBS Certification (Responsible Beverage Service) or willingness and ability to obtain one within 30 days of employment
- Ability to learn and use POS computer systems used at the hotel
Job Duties
- Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions
- Enters orders to POS system and records guests' choices, special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Processes guest payment transactions accurately and closes out table
- Balances all payment methods with accuracy to sales report
- Maintains the cleanliness of the work areas
- Keeps area stocked
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
- Follows all standard food handling, sanitation, TIPS and health department guidelines
- Must wear non-slip, oil-resistant shoes
- Follows all safety policies and procedures
- Reports potential safety issues to managers whenever observed and takes immediate action to resolve them in emergency situations
- Reporting to work as scheduled (on time and on regular basis) is an essential function of the job
- Completes side work before, during and after shift
- Provide guests with a high-level dining experience, while maintaining a professional distance and staying alert to their needs
- Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents
- Resolves guest complaints within scope of authority
- otherwise refers the matter to management
- Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Ensure minors and intoxicated persons are not served alcoholic beverages
- Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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