Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $17.50
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement plans
Career advancement opportunities
Training and development programs
Job Description
Shamin Hotels is a well-established hospitality company with a rich history dating back to 1978 when founders P.C. Amin and B.N. Shah took a bold step by acquiring a bankrupt hotel in Lumberton, North Carolina. From this humble beginning, Shamin Hotels has grown into the largest hotel owner and operator in Virginia, managing over 70 hotels across multiple states. The company has built its reputation on a foundation of entrepreneurial spirit, partnership, and commitment to excellence. With a robust portfolio and plans for continuous expansion, Shamin Hotels presents a vibrant and dynamic work environment where employees can thrive and build... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in a customer service or hospitality role preferred
- ability to work flexible hours including evenings, weekends, and holidays
- strong communication skills
- physical ability to stand and walk for extended periods
- friendly and approachable demeanor
- basic proficiency with point-of-sale systems
- commitment to teamwork and guest satisfaction
Job Qualifications
- High school diploma or equivalent
- customer service experience preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- familiarity with food safety and hygiene standards
- basic math skills for handling cash transactions
- team-oriented attitude
- willingness to learn and adapt
- previous experience in food and beverage service is a plus
Job Duties
- Greeting guests in a friendly and welcoming manner and escorting them to their tables
- demonstrating thorough menu knowledge including food, beverage options, specials, and promotions
- accurately taking customers' food and beverage orders and communicating special requests or dietary needs to kitchen staff
- serving food and beverages promptly and professionally while ensuring quality presentation
- utilizing suggestive selling to promote additional menu items and enhance guest experience
- maintaining cleanliness and organization of assigned tables and dining areas throughout the meal service
- engaging with guests attentively to address questions or concerns and ensuring satisfaction
- presenting bills, processing payments accurately, and managing cash and credit transactions according to procedures
- collaborating with restaurant team members including kitchen staff and bartenders to ensure smooth operations and excellent service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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