Resort Valet/Traffic Controller Attendants - JW Marriott Hill Country Resort (Hiring Event: Thurs...
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a dedicated hospitality services company that goes beyond offering just jobs; it provides meaningful careers where employees can make a tangible impact. Known for its commitment to delivering exceptional guest experiences, Towne Park prides itself on creating smiles through attentive and compassionate services. The company serves millions of patients, visitors, and guests, offering a supportive environment where every interaction is an opportunity to brighten someone’s day. Whether working with patients and their families, visitors to a new city, or colleagues within the company, each day presents a chance to make a difference and foster smiles and satisfaction.... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for state of employment or commutable distance
- One month related experience or training
- Availability for flexible scheduling including various shift times
- Ability to perform physical tasks including lifting up to 100 pounds occasionally
- Ability to work outdoors in variable weather conditions
- Ability to follow established procedures and operational instructions
- Strong communication skills
- Basic math competency
- Willingness to adhere to company policies and procedures
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state applied to or a commutable distance from the state
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions and short correspondence
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three-digit numbers and multiply and divide with tens and hundreds
- Ability to perform mathematical operations using American money units
- Ability to understand 24-hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using a professional and friendly manner
- Use guest last names during interactions
- Greet guests with appropriate salutation of the day and welcome them to the location
- Practice proper Towne Park phone etiquette
- Post in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations within the facility
- Explain parking rates and retrieval procedures upon guest arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information, including key tags, guest folio, vehicle location, damage surveys, and claim check receipts
- Calculate and collect revenue for vehicles when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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