Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.00
Work Schedule
Flexible
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is an established company specializing in parking and guest services, dedicated to delivering exceptional hospitality experiences to guests. With a strong commitment to competitive and fair compensation, Towne Park values skills, experience, education, and location when determining pay. The company offers a role for a Guest Service Associate, which includes an hourly base pay along with tips, reflecting their commitment to rewarding excellent service. This role typically involves an adaptable work schedule based on the needs of the resort or facility where the associate is stationed, underlining the dynamic nature of hospitality work and the importance of flexibility... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the applicable state
- At least one month of related experience or equivalent combination of education and experience
- Ability to operate a vehicle safely
- Ability to communicate effectively in English
- Physical ability to lift up to 100 pounds occasionally
- Willingness to work outdoors in varying weather conditions
- Availability to work flexible schedules
- Open availability recommended
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of work or a commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of customer and personal service principles
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively to guests and employees
- Ability to perform basic arithmetic including addition, subtraction, multiplication, and division
- Ability to understand 24 hour and military time systems
- Ability to understand applicable rates
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet
- Use guest last names during interactions
- Use salutation of the day and welcome guests
- Practice proper phone etiquette
- Park and retrieve vehicles safely and cautiously
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures
- Issue claim checks after receiving vehicle keys
- Collect claim checks before issuing keys
- Complete and maintain all ticket information accurately
- Calculate and collect parking revenue as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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