Resort Valet Attendant - Margaritaville Resort Lake Conroe

Conroe, TX, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Range $10.00 - $11.00

Work Schedule

Flexible

Weekend Shifts

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company that prides itself on creating exceptional experiences and smiles for its guests, clients, and team members. The company is dedicated to delivering compassionate service and providing memorable moments, particularly in environments where patients, visitors, and guests benefit from a welcoming and supportive atmosphere. The organization operates with a heartfelt commitment to making a positive impact on the lives of millions every day, whether by easing a patient’s anxiety, enhancing a guest’s experience in a new city, or supporting colleagues through a friendly and professional workplace culture.

As a hospitality provider, Town... Show More

Job Requirements

High school diploma or equivalent
Valid driver’s license
One month related experience or equivalent combination of education and experience
Knowledge of customer and personal services
Ability to read and write English
Ability to comprehend instructions and correspondence
Ability to perform basic math operations
Ability to understand 24 hour and military time systems
Ability to perform parallel parking

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
One (1) month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and multiply and divide with 10’s and 100’s using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
Acknowledge and greet guests within five feet with a professional and friendly demeanor
Use guest last names during interactions
Use salutation of the day and welcome guests to the location
Practice proper Towne Park phone etiquette
Post up in designated areas when not completing tasks
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage as needed
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
Deliver messages, items and/or guest amenities as requested
Shuttle guests to appropriate places that are approved by the location
Explain parking rates and retrieval procedures to guests upon arrival
Issue claim checks only after receiving vehicle keys
Collect claim checks from all guests prior to issuing keys
Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
Calculate and collect revenue for vehicles when needed

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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