Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established hospitality services company dedicated to creating exceptional experiences by delivering outstanding customer service. Our commitment goes beyond the ordinary job – it is about making a real impact on every individual we serve, including patients, visitors, and guests. As a recognized leader in the hospitality parking services industry, Towne Park focuses on providing compassionate care and tailored service that eases anxiety, enhances convenience, and creates memorable experiences for anyone we encounter. We pride ourselves on fostering a workplace culture that values kindness, professionalism, and continuous improvement, where employees are encouraged to contribute actively to the... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license
- One month related experience or training
- Ability to provide excellent customer service
- Ability to operate vehicles safely
- Ability to communicate effectively
- Ability to perform physically demanding tasks
- Open availability for morning, afternoon, and evening shifts
- Ability to work outdoors in varying weather conditions
- Ability to lift up to 100 pounds occasionally
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within commutable distance
- Minimum of one month related experience and/or training, or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add, subtract, multiply and divide using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand applicable rates for time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor using guest last names
- Use salutation of the day and welcome guests
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities of the facility, and main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks from guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipts
- Calculate and collect revenue when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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