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Resort Valet Attendant ($10.50 - $16/hour + tips) - OKANA Resort & Indoor Water Park
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $13.00 - $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k Retirement Plan
Job Description
Towne Park is a reputable and established company known for its professional parking and valet services, catering to a wide range of clients including hotels, event venues, airports, and commercial properties across multiple locations. As a leader in the parking industry, Towne Park is committed to delivering exceptional customer service by ensuring a safe, efficient, and courteous experience for all guests. The company fosters a work environment that supports employee growth, safety, and satisfaction, emphasizing competitive and fair compensation alongside strong benefits. Towne Park offers an engaging workplace where employees can develop valuable skills in hospitality, customer service, and vehicle... Show More
Job Requirements
- High school diploma or general education degree
- Must hold valid driver’s license
- One month related experience and/or training or equivalent combination of education and experience
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively to guests, clients and employees
- Ability to perform basic math operations with American money
- Ability to understand 24 hour and military time
- Ability to understand parking rates
- Ability to operate manual transmission highly desirable
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write, and comprehend standard English
- Ability to present information effectively one-on-one and in small groups
- Basic math skills including addition, subtraction, multiplication and division with money
- Understanding of 24-hour and military time systems
- Ability to understand applicable parking rates
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use professional salutations including salutation of the day
- Practice proper phone etiquette
- Park and retrieve vehicles cautiously and safely
- Assist guests with bell services and luggage handling
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and inquiries
- Provide information about facility amenities and local attractions
- Deliver messages and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures upon guest arrival
- Issue claim checks after receiving vehicle keys and collect claim checks before releasing keys
- Maintain accurate ticket information including vehicle location and damage surveys
- Calculate and collect parking revenue
- Consistently complete parking key tag information
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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