Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $3.25
Work Schedule
Flexible
Benefits
Free room nights
Discounted and Friends and Family room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Paid Family Bonding Time
Adoption assistance
401K with company match
Access to beach
Access to tennis
Access to pickleball
Retail discounts for colleagues
Job Description
Wild Dunes Resort, Destination by Hyatt, is a premier luxury resort located along the scenic coastline, offering an array of upscale accommodations and amenities including golf courses, tennis courts, beach access, and multiple fine dining restaurants. Renowned for its AAA Four Diamond standards, the resort provides guests with exceptional experiences that combine southern hospitality with modern sophistication. As a leading hospitality destination, Wild Dunes Resort prides itself on delivering a warm and welcoming atmosphere for both visitors and colleagues. The resort values inclusivity, integrity, and a commitment to excellence, which is reflected in its comprehensive training programs, competitive wages, and... Show More
Job Requirements
- Must be authorized to work in the United States
- must be able to read, write and speak English
- must be at least 18 years of age
- must be able to accurately follow instructions, both verbally and written
- must possess excellent communication and listening skills
- must be professional in appearance and demeanor
- must be able to work under pressure and in a fast-paced environment
- must always ensure a teamwork environment
- ability to work a flexible schedule that may include evenings, weekends, and holidays
- must have the ability to deal effectively and interact well with guests and colleagues
- must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
- must have a passion for creating an exceptional experience for all guests
- South Carolina ServSafe Alcohol Certification or ability to obtain upon hire required
Job Qualifications
- Prior hospitality experience preferred
- at least one year of food and beverage experience preferred
Job Duties
- Adheres to the steps of service using the service standards manual
- takes guests orders using seat numbers and appropriate order taking sheets
- enters orders accurately into POS systems
- familiarizes self with all menus including three meal periods, lounge menu, wine, and beverage lists
- resets dining room according to meal period and table needs
- performs food and beverage preparation duties such as preparing condiments, brewing coffee, and ensuring work stations are stocked
- follows all proper bookkeeping and cash handling procedures
- ensures all opening, ongoing, and closing side work is complete and signed off by a manager on duty
- serves food and beverages to guests
- informs and promotes guests of daily/nightly specials
- checks guests’ identification to ensure minimum age requirement for consumption of alcoholic beverages
- removes dishes, glasses, silverware, or other items from tables and countertops and takes them to the kitchen for proper sanitation
- cleans tables and/or counters and seats after guests are finished
- explains how various menu items are prepared, describing cooking methods and ingredients
- takes into consideration any special request, dietary issues made by the guest
- offers warm and sincere welcome/farewell for all guests including use of guest name and good eye contact
- maintains an up-to-date working knowledge of all resort amenities and special events
- upsells other resort services and amenities to guests
- describes and recommends wine pairings
- ensures final quality check on food and beverage prior to serving
- monitors tables for customer satisfaction, quality, and additional service
- accurately prepares guest bills and provides in timely manner
- ensures accurate payment is received
- accurately reports tips and shift times
- addresses any guest issues promptly and with concern
- maintains awareness of safety issues and reports incidents
- acts responsibly with company property, supplies, and equipment
- maintains professional appearance and follows dress code standards
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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