Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.25 - $18.75
Work Schedule
Standard Hours
Benefits
Free room nights
discounted room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Paid Family Bonding Time
Adoption assistance
401K with company match
Access to beach
Access to tennis courts
Access to pickleball courts
Retail Discounts
Job Description
Wild Dunes Resort, a distinguished Destination by Hyatt, is a premier luxury resort located along the picturesque coastlines offering a unique blend of comfort, elegance, and exceptional service. Known for its stunning ocean views, diverse dining options, and an array of recreational activities, Wild Dunes Resort stands out as a top choice for travelers seeking both relaxation and adventure. With a commitment to excellence recognized by its AAA Four Diamond rating, the resort prides itself on creating memorable experiences for its guests through impeccable standards, attentive service, and a welcoming atmosphere.
The Server role at Wild Dunes Resor... Show More
The Server role at Wild Dunes Resor... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience as a server or in food and beverage service preferred
- Ability to communicate effectively with guests and team members
- Ability to operate POS systems accurately
- Knowledge of food safety and sanitation standards
- Ability to handle cash and perform bookkeeping duties
- Must be able to work flexible hours including nights, weekends, and holidays
- Must be at least 18 years old to verify guests' identification for alcoholic beverage consumption
- Ability to maintain a professional appearance and follow dress code
- Strong customer service skills
- Ability to work as part of a team
Job Qualifications
- Previous server or food and beverage experience preferred
- Ability to work in a fast-paced environment
- Excellent customer service and communication skills
- Knowledge of POS systems
- Ability to handle cash and follow cash handling procedures
- Familiarity with food safety and sanitation standards
- Ability to upsell and promote resort services
- Strong attention to detail
- Ability to work varying shifts including weekends and holidays
- High school diploma or equivalent
Job Duties
- Adheres to the steps of service using the service standards manual
- Takes guests orders using seat numbers and appropriate order taking sheets
- Enters orders accurately into POS systems
- Familiarizes with all menus including three meal periods, lounge menu, wine, and beverage lists
- Resets dining room according to meal period and table needs
- Performs food and beverage preparation duties such as preparing condiments, brewing coffee, and ensuring work stations are stocked
- Follows all proper bookkeeping and cash handling procedures
- Ensures all opening, ongoing and closing side work is complete and signed off by a manager on duty
- Serves food and beverages to guests
- Informs and promotes guests of daily/nightly specials
- Checks guests' identification to ensure minimum age requirement for consumption of alcoholic beverages
- Removes dishes, glasses, silverware, or other items from tables and countertops and takes them to the kitchen for proper sanitation
- Cleans tables and/or counters and seats after guests are finished
- Explains how various menu items are prepared, describing cooking methods and ingredients
- Takes into consideration any special request, dietary issues made by the guest
- Offers warm and sincere welcome/farewell for all guests including use of guest name and good eye contact
- Maintains an up to date working knowledge of all resort amenities as well as any special events
- Upsells other resort services and amenities to guests
- Describes and recommends wine pairings to guests
- Ensures final quality check on food and beverage prior to serving guests
- Monitors assigned tables for customer satisfaction, quality, and additional service
- Accurately prepares guest bills and provides in a timely manner and ensures accurate payment is received
- Accurately reports tips and shift times in the appropriate location at the end of each shift
- Addresses any guest issue promptly and with concern
- Maintains a constant awareness of safety issues and reports all safety incidents to the on-duty supervisor
- Acts with responsibility towards all company property, supplies, and equipment
- Maintains a professional appearance following all dress code standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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