Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Merlin Entertainments is a leading global entertainment and resort company known for delivering immersive and memorable experiences to guests around the world. Renowned for its diverse portfolio of attractions, including theme parks, resorts, and interactive experiences, Merlin Entertainments focuses on creating unforgettable moments that captivate visitors of all ages. Committed to exceptional customer service and operational excellence, the company fosters a dynamic and inclusive work environment where innovation and teamwork thrive.
The Resort Operations Host - Experience role at Merlin Entertainments is a vital guest-facing position integral to the smooth functioning of the resort and the delivery of top-tier g... Show More
The Resort Operations Host - Experience role at Merlin Entertainments is a vital guest-facing position integral to the smooth functioning of the resort and the delivery of top-tier g... Show More
Job Requirements
- high school diploma or equivalent
- ability to stand walk and occasionally sit for extended periods
- ability to work in indoor and outdoor environments with varying temperatures and conditions
- clear communication skills to follow safety procedures and interact with guests
- willingness to work flexible hours including evenings weekends and holidays
Job Qualifications
- previous experience in a guest-facing role such as theme park attraction retail or hospitality
- friendly confident communicator who enjoys working as part of a team
- basic math and computer skills
- flexible availability including evenings weekends and holidays to support resort operations
Job Duties
- work across a variety of resort zones supporting smooth daily operations and outstanding guest service
- welcome guests at entrances manage ticket scanning and admissions and ensure efficient guest flow
- support retail operations including processing sales handling inventory preventing loss and identifying upselling opportunities
- assist with shows educational classes and interactive experiences helping prepare venues and engage guests
- complete opening and closing procedures in line with operational standards
- liaise with leadership teams to help resolve guest concerns and ensure a seamless resort-wide experience
- adapt to different roles as needed collaborating with your team to enhance every guest's visit
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: